Delivery

Which carriers can I choose?

The overview below shows per country which carriers are used and what the costs are.

What are the shipping costs?

The overview below shows per country which carriers are used and what the costs are.

What is the delivery time?

The table below shows which carriers are used and the average delivery times per country.

NL Netherlands
PostNL, DHL, DPD
€ 5.00
1 - 2 days
BE Belgium
PostNL, DHL, DPD
€ 5.00
1 - 3 days
DE Germany
DHL, DPD
€ 5.00
1 - 3 days
AT Austria
DHL, DPD
€ 7.50
2 - 4 days
FR France
PostNL, DPD
€ 7.50
1 - 3 days
CH Switzerland*
DPD
€ 15.00
6 - 7 days
UK United Kingdom*
DPD
€ 15.00
6 - 7 days
US United States*
PostNL, FedEX
€ 20.00
10 - 12 days
CA Canada*
PostNL, FedEX
€ 20.00
10 - 12 days

Payment

What payment methods are available?

At Egguipment.com you can choose from various payment methods:

Credit card
You can pay with MasterCard and VISA. We will only debit the amount once your order has been delivered.

PayPal
PayPal is a worldwide online payment system for individuals and web shops. Pay in just a few clicks with your PayPal account.

iDeal
With iDeal you pay online via the trusted payment environment of your own bank.

Can I receive an invoice?

You can download the invoice of your purchase in 'My Account'. Go to 'My purchases', select the desired purchase and download the invoice.

Are the prices on the website inclusive or exclusive of VAT?

Our prices on the website include VAT for the Netherlands and Belgium only.

When the payment fails

As soon as we receive your payment, we can start processing your order. We do our best to ship your order the same day, provided the payment is received on time. Does this always work? Most of the time, yes. If the payment is delayed, your order may be shipped a day later. This could be caused by an issue with your bank. If the payment fails during checkout, please try again.

Returns and warranty

How can I return my order?

Once we have received your payment, we can start processing your order. We do our utmost to ship your order the same day, provided that the payment is received on time. Does this always work? Usually. If the payment is received late, your order may be shipped a day later. This can be caused by a malfunction at your bank. If the payment fails during checkout, please try again.

Where can I find the return form?

Op Egguipment.com kun je kiezen uit diverse betaalmethodes:

iDeal
Met iDeal betaal je online via de vertrouwde betaalomgeving van je eigen bank.

Creditcard
Je kunt betalen met MasterCard en VISA. Bij ons wordt het bedrag pas afgeschreven zodra je bestelling is geleverd.

PayPal
PayPal is een wereldwijd online betaalsysteem voor particulieren en webwinkels. Betaal in enkele klikken met je PayPal-rekening.

When will I get my purchase amount back after returning an item?

Je kunt de factuur van je aankoop downloaden in 'Mijn Account'. Ga naar 'Mijn aankopen', selecteer de gewenste aankoop en download de factuur inclusief BTW.

Contact form